What does it take to be a successful professional in the restaurant and hospitality industry? While it is important to be able to provide excellent customer service or to cook delicious food, professionalism is the key to success. Professionalism is the combination of all the skills, behaviors, and judgment a person utilizes to be successful at work.
Professionalism starts with showing up, on time and ready to go. Your team is relying on you, and your presence makes the business successful. It also matters how you present yourself at work—your uniform should be clean, as well as your hair and nails, in order to project the best possible professional image. Your attitude is also critical to being successful at work. How you approach your work mentally, whether positive or negative, has a big impact on how well you perform with your team. Working with a positive attitude can have a domino effect of creating positive experiences with your co-workers and guests, and can help you get through setbacks and challenges. In fact, your attitude reflects how you respect the work, the job, your co-workers, and even yourself.
Teamwork is also critical to being a successful professional. Working together effectively means collaborating and occasionally compromising. Respect, empathy, and trust are all important and can contribute to the team’s success.
Personal integrity is another foundational element of professionalism. Doing the right thing, treating people well, and taking responsibility for your work is very important and will serve you well long into your career.
ServSuccess+ is a hospitality hub built for industry workers.